Privacy Policy

Zoom Privacy Policy

Effective Date: 02.10.24

At Zoom, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, attend our classes, or engage with our services.

1. Information We Collect

Personal Information: When you book a class, purchase a membership, or contact us, we collect your name, contact details (email and phone), and any preferences regarding class bookings.

Fitness Information: You may voluntarily provide health or fitness information relevant to your participation in our cycling programs (e.g., injuries, fitness goals). This information is kept confidential and is used only to ensure a safe and effective training environment.

Payment Information: To facilitate payment for classes and memberships, we collect credit card or bank details, which are securely processed through third-party payment gateways.

Website Usage: We collect information on your use of our website, including your IP address, browser type, and site navigation patterns.

2. How We Use Your Information

Class and Service Management: To register bookings, provide services, and communicate about your classes, memberships, and schedule changes.

Payment Processing: To securely process payments for our classes and services.

Marketing and Promotions: With your consent, we may send you updates, class schedules, or promotional offers.

Site Improvement: To improve our website’s user experience based on usage patterns and user feedback.

3. Sharing Your Information

Service Providers: We may share your personal information with service providers who assist in running our business, such as payment processors or booking platforms. These providers must protect your information and use it only for the services they provide.

Legal Requirements: Your personal information may be disclosed if required by law or to protect our rights and the safety of our users.

4. Cookies

Our website uses cookies to enhance user experience. You can disable cookies in your browser settings, though some features of the site may be limited.

5. Data Security

Your privacy is important to us, and we implement secure measures to protect your personal data. However, no data transmission over the Internet is 100% secure, and we encourage you to take care when submitting personal information.

6. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

Access: Request access to your personal information.

Correction: Request corrections to inaccurate or incomplete information.

Deletion: Request the deletion of your information, subject to legal obligations.

For any of these requests, please contact us at [insert contact details].

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here, and your continued use of our services will indicate your acceptance of the updates.

8. Contact Us

For any questions about this Privacy Policy or your information, contact us at:

ZOOMM
(ABN 92 836 739 802)
Email – admin@zoom-fitness.net